Password Services
How do I change my ASURITE password?
Passwords can be changed at asu.edu/changepassword.
I forgot my password.
Lost passwords can be recovered at asu.edu/lostpassword.
What is the 180 Day Password Procedure?
To protect your personal information, a time limit is placed on active ASURITE passwords. After your password has been active for 180 days, you will be prompted to change your password. This new password will then be active for an additional 180 days before you will be asked to change your password again.
Why every 180 days?
Changing your password protects your university data, your personal information, and your identity from outsiders. Also, some passwords can be stronger than others so it's an opportunity to improve your password strength.
There is a Password Strength Meter on the ASURITE Password Changer webpage to indicate how "strong" your password is, or how difficult it would be for someone to guess it. Red is weak, yellow is adequate, green is strong.
Note! All ASU faculty, staff, and students are asked to comply with the 180 Day Password Procedure.
What does the password strength meter mean on the password reset page?
The password strength meter shows how secure your password is. In order to set a password, you must meet the minimum requirement of 10 characters containing at least one character from 3 of the 4 possible character types:
- a lowercase letter, including: a b c d e f g h i j k l m n o p q r s t u v w x y z
- an uppercase letter, including: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
- a number, including: 0 1 2 3 4 5 6 7 8 9
- a special character, including: ! % * _ - + = : . / ?
The most secure passwords are at least 14 characters in length and contain at least one character from each of the four character types. The password strength meter does not check to make sure your password is something easy to guess, like a simple word plus a 1 or !. Make sure your password is something that would be difficult for other people or a password-cracking program to figure out.
How will I know when to change my password?
ASU's computer systems check for your last password change date. Five days prior to your password expiration you will begin to get reminders to change your password when you log in. If you have not changed your password prior to expiration, you will automatically be prompted to change your password when you attempt to login to the system. You will be redirected to the ASURITE Password Changer webpage, where you can enter a new password and evaluate its strength.
Will I have to log into everything again after changing my password?
No. ASU employs a "single sign-on" system for ASURITE logins. Once you've logged into one webpage on that system, you will automatically be logged into any other webpages that are part of the single sign-on group. This includes My ASU. If you close your web browser, or switch to a different web browser, you will have to log in again.
Which systems use my ASURITE UserID and password?
The ASURITE UserID and password are used for logging into a number of systems, including:
- ASU computing sites and classrooms
- UNIX servers (general.asu.edu, stats.asu.edu, research.asu.edu, etc)
- My ASU
- ASURITE Account Management
- WeBWorK
- SSLVPN
- PeopleSoft
- Service Now
- Workday
Additional uses for the ASURITE login are added all the time, so this is only a partial list. Look for a picture of a key with the words "Login ASURITE" as an indication that you should use your ASURITE UserID and password.
How does synchronizing my passwords help prevent login problems?
There are several password systems that are all associated with the ASURITE UserID. Synchronizing those passwords so they are all set to the same value will help eliminate confusion during the login process. That way, you won't need to keep track of which password is used by each individual system you might be logging into.
If you are experiencing problems logging into something, synchronizing your passwords at the ASURITE Password Changer website is a good way to at least eliminate the password as the source of the problem.
What does it mean when I get the message “your account has been locked” when trying to log in?
If you try to log in unsuccessfully 25 times in 10 minutes, your account will be locked for 10 minutes. At this point, you should go to the lost password site at https://asu.edu/lostpassword and attempt to change it there. If you are still unsuccessful, call the ASU Experience Center at 1-855-278-5080 or 1-480-965-6500.
I recently applied online and want to check my admission status. What is my password?
The UserID and password you created for the online application process are only valid for the Admissions application; you can't use that ID and password to log into other ASU websites.
Once your application has been entered into the admissions system and an ASURITE UserID has been generated for you, the Admissions Office will send you your ASU ID number, ASURITE UserID, with an activation code that will allow you to activate your ASURITE UserID. This information will usually arrive a week or two after you apply, though it can take longer for international students.
If you do not receive your activation code, please call the ASU Experience Center at 1-855-278-5080 to get your ASU ID number and activation code. Your identity will be verified before we will provide your activation code. If you need to contact ASU Admissions directly, they may be reached at 480-965-7788 (Undergraduate) or 480-965-6113 (Graduate).