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Apple Support Scam

May 27, 2020

In a world of always-on technology, it’s difficult to determine whether the communication you’re receiving is malicious. Recently, scammers have utilized the always-on method to their advantage by calling iPhone users and pretending to be Apple support. These scam calls have been able to gain the trust of individuals by spoofing the call screen with an Apple logo and displaying ‘Apple Inc’: 

The increased sophistication of this spam employs caller-ID spoofing techniques so as to impersonate the real telephone number of the service they claim to be representing. The fraudsters hope that the person receiving the call will be less suspicious when answering an unsolicited phone call from a number they did not recognize.

Apple stated that they will never ask for your personal information over the phone. It’s important to stay vigilant when receiving calls, texts, emails, or any communication notifying your always-on technology. 

Here’s the Apple support website for avoiding spam messages and best practices.

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